TERMS AND CONDITIONS
Introduction
These terms and conditions (the "Terms and Conditions") govern the use of www.rejuven8cosmetix.com.au (the "Site"). This Site is owned and operated by Rejuven8 Cosmetix. This Site serves as an informational, booking, and gift voucher platform.
By using our Site, booking a consultation, or purchasing a gift voucher, you indicate your acceptance of these terms. You must be at least 18 years of age to enter into this agreement.
Purpose of the Site
Our Site is established to provide information regarding our clinical services, to facilitate appointment bookings, and to allow the online purchase of Gift Certificates. We do not sell retail skincare or makeup products directly through the Site for delivery.
Intellectual Property
All content published and made available on our Site is the property of Rejuven8 Cosmetix. This includes, but is not limited to images, text, logos, documents, and anything that contributes to the composition of our Site.
Accounts
When you create an account on our Site, you are responsible for your account security and ensuring all personal information provided is accurate and up to date.
Services & In-Clinic Payments
The services showcased on our Site (including Injectables, Laser, and Skin Therapies) are to be paid for in full upon completion of the service at our physical clinic in Robina. We accept Credit Card, Debit, Zippay, and cash in-clinic.
Online Gift Certificate Purchases
You may purchase Gift Certificates directly through our Site.
- Payment: When purchasing a Gift Certificate online, you authorise us to charge your chosen payment instrument (Credit Card, PayPal, etc.).
- Delivery: Online Gift Certificates are typically delivered electronically to the provided email address.
- Usage: Gift Certificates are redeemable only for treatments or merchandise sold in- clinic and must be used prior to the expiry date (36 months from purchase).
- Restrictions: Gift Certificates cannot be redeemed for cash, returned for a refund, or replaced if lost or stolen.
Pre-Paid Services & Packages
We may offer the ability to purchase multiple treatments in advance ("Prepaid Treatment Packages"). These are non-transferable, must be redeemed at the Robina clinic, and expire 18 months from the date of purchase.
Cancellation Policy & Deposits
- Deposit Fee: To secure any appointment (booked online, in-person, or via phone), we require a valid credit/debit card and will charge a $50 Deposit Fee.
- This fee is redeemable against your treatment or can be held on your account for future bookings.
- Forfeiture: If you reschedule or cancel within 24 hours of your appointment, or fail to attend, the $50 Deposit Fee will be forfeited.
- Confirmations: If we are unable to reach you to confirm your booking within 24 hours of the scheduled time, the appointment and deposit may be forfeited.
Advice & Information
Information on this website is of a general nature and is not intended to replace professional medical advice. Statements regarding treatments have not been evaluated by the TGA. Please consult with our health care practitioners regarding the use of any information before relying on it.
Limitation of Liability
Rejuven8 Cosmetix and its affiliates will not be liable for any actions, claims, or damages arising from your use of the Site. You indemnify Rejuven8 Cosmetix against any expenses or liabilities arising out of your violation of these Terms and Conditions.
Applicable Law
These Terms and Conditions are governed by the laws of the State of Queensland.
Contact Details
(07) 5593 3388
info@rejuven8cosmetix.com.au
Suite 21, 340 Scottsdale Drive, Robina, Queensland 4226
Effective Date: March 2026